People resist change and avoid new ways of working for plenty of reasons. My experience has taught me a lot about how to introduce human-centered design (HCD) to people and get them excited to learn more. Three things are especially important.
We’re thrilled to announce that we’re openly sharing all 36 human-centered design methods in the LUMA System. You can now find an overview of each method, the benefits it can yield, a quick guide for how to use it, and other helpful hints by visiting luma-institute.com/methods.
LGBTQ+ Pride Month is a time to celebrate inclusion and diversity, and reflect on our calling as human-centered designers to love and serve everyone. We’re adopting diversity, equity, and inclusion as more than just opportune buzzwords – we’re embracing them as core values and strategic pillars.
A small team of designers and educators set out on a mission in 2010: develop a single framework of design skills that anyone could learn and apply, regardless of their experience level. This is the story of how the LUMA System came to be.
However you work, LUMA works. And LUMA Workplace® is your digital sidekick. It will always be there for you, providing advice and helping you navigate your next challenge at work or at home.
We created a new collection of design methods to help combat racism and support diversity, equity, and inclusion. Looking for tangible ways to make a difference? These approaches may help you and your team address these complex challenges.
Through our blog and other mediums, LUMA will collect and share stories about how members of the LUMA Community, both longtime friends and newcomers alike, are making things better all over the world.
In 2019, Pitney Bowes embarked on phase two of its transformation journey: putting a laser focus on clients and building what has blossomed into an award-winning client experience program, based on design thinking.
LUMA was proud to host our inaugural How Might We event on Wednesday, March 31! Our incredible panelists covered topics ranging from their favorite LUMA method to motherhood and misogyny.
These genre-hopping instrumentals will add some ambiance to your next design session. Sometimes a little background music can set the right tone for dedicated heads-down time, and these trusty tracks have worked well for LUMA facilitators!