One of the main tenets of human-centered design is collaboration. Co-design deepens our empathy for others, increases our understanding of the challenges people face, and enables stakeholders to create solutions that truly meet their needs.
At first glance, some design methods appear to be very similar; however, when you look more closely, you realize they serve distinct purposes. In this post, we examine eight sets of methods that fit this paradigm and offer hints to help you distinguish between them.
Have you ever looked at your home improvement to-do list and felt overwhelmed? Learn how you can use a simple human-centered design method to prioritize your projects and take tangible next steps.
When the co-founders of LUMA introduced a new approach to human-centered design, they needed a way to share it with everyone. The result was a handbook, “Innovating For People,” and a set of planning cards. Today, tens of thousands of copies are being used worldwide.
Just like when you combine various ingredients to make a meal, you can mix and match various design methods to address different challenges and navigate everyday experiences. We call these combinations “recipes.”
Interviewing stakeholders to learn more about their perspectives, motivations, and emotions helps you to build empathy and discover more about the people you seek to serve. Let’s talk about some facilitation tips for running an effective interview!
A compelling website is the backbone of an organization’s presence online. Your audience needs a cohesive, one-stop-shop location to learn more about what you have to offer them. But how do you know if your website is user-friendly?
People resist change and avoid new ways of working for plenty of reasons. My experience has taught me a lot about how to introduce human-centered design (HCD) to people and get them excited to learn more. Three things are especially important.
LUMA Workplace® features an interactive tool that can help you plan your human-centered design work session, down to the smallest details. Session Planner will guide you through designing, preparing for, and facilitating effective sessions that people love.
The practice of design begins by understanding the world around you and then finding opportunities to improve it. In our modern-day “experience economy,” organizations must design with the customer experience in mind in order to stay competitive.