People resist change and avoid new ways of working for plenty of reasons. My experience has taught me a lot about how to introduce human-centered design (HCD) to people and get them excited to learn more. Three things are especially important.
LUMA Workplace® features an interactive tool that can help you plan your human-centered design work session, down to the smallest details. Session Planner will guide you through designing, preparing for, and facilitating effective sessions that people love.
The practice of design begins by understanding the world around you and then finding opportunities to improve it. In our modern-day “experience economy,” organizations must design with the customer experience in mind in order to stay competitive.
With the click of a button, you can now open custom LUMA templates in popular digital whiteboards. Each template includes step-by-step instructions, complete with expert tips and guidance, enabling you to use LUMA methods and recipes remotely.
However you work, LUMA works. And LUMA Workplace® is your digital sidekick. It will always be there for you, providing advice and helping you navigate your next challenge at work or at home.