Public training for individuals and small teams

Earn your certification alongside people from different organizations or with a small group of collaborators.

A better way of working

Human-centered design (or design thinking) skills help us unlock our most innovative and creative work; when you’re equipped with the proper tools, you can confidently navigate challenges of all sizes. Simply put, design thinking helps us communicate and collaborate better using simple, proven, repeatable activities that get results.

Whether you’re a team of one or a small group of team players, this powerful approach to problem solving can empower you to design solutions that people actually want and need. And LUMA offers the expert instruction and hands-on training you need to get there.

A photograph of two people working together on an Experience Diagram. They are presenting their findings to colleagues via a remote video call.

Earn certification in human-centered design

Our Practitioner Certification Program teaches you the LUMA System of Innovation so you can solve real-world problems, regardless of your industry or job title. You’ll leverage expert coaching and hands-on activities to make your new skills stick.

During virtual sessions over the course of six weeks, you’ll learn more than a dozen human-centered design methods. You’ll collaborate with a group of 19 other people.

The Practitioner Certification Program includes:

  • Four live learning sessions to teach you the fundamentals of human-centered design and the LUMA System.
  • Followed by three live coaching sessions to help you apply what you’ve learned back in your daily work, share out your results, and receive expert feedback from a LUMA coach as well as peer feedback from other participants.

Skills you'll build in the Practitioner Program

Photo Image describing the skills of a LUMA Practitioner: speak a common language, collaborate effectively, lead productive work sessions, and address business challenges.
Image describing the skills of a LUMA Practitioner: speak a common language, collaborate effectively, lead productive work sessions, and address business challenges.

Then, level up and become a certified facilitator

Once you’ve completed our Practitioner Certification Program, you can take your skills to the next level with our Facilitator Certification Program. This training will allow you to gain practice, confidence, and expertise leading successful design thinking sessions. Our world-class instructors will teach you how to design, plan, and facilitate dynamic sessions for teams within your organization, or with groups that include clients or external stakeholders.

This program includes learning sessions, coaching sessions, and practice sessions so you can hone your abilities in real time. Everyone will get feedback from a LUMA-certified instructor, plus constructive peer feedback from others in your group of up to 12.

Looking for training for a larger team or your entire organization?

We offer that, too! Now more than ever, organizations need to navigate uncertainty, manage change and risk, and design great things for the people they serve. We offer expert guidance and support so your innovation program can flourish.