Make Things Better
Justin is customer experience manager for LUMA Institute. He ensures contacting LUMA is a delightful experience. Justin has been helping customers for over 15 years in customer experience, customer success, customer support, training, and leadership roles. He has a B.S. in psychology from Drexel University.
Our mission is to increase design literacy so that everyone can use the power of design to make things better! But we can’t reach that goal unless we communicate in multiple languages. That’s why we’re excited to announce that subtitles are now available for all videos on LUMA Workplace®.
LUMA Workplace® features an interactive tool that can help you plan your human-centered design work session, down to the smallest details. Session Planner will guide you through designing, preparing for, and facilitating effective sessions that people love.
With the click of a button, you can now open custom LUMA templates in popular digital whiteboards. Each template includes step-by-step instructions, complete with expert tips and guidance, enabling you to use LUMA methods and recipes remotely.
