Justin is customer experience manager for LUMA Institute. He ensures contacting LUMA is a delightful experience. Justin has been helping customers for over 15 years in customer experience, customer success, customer support, training, and leadership roles. He has a B.S. in psychology from Drexel University.
With the click of a button, you can now open custom LUMA templates in popular digital whiteboards. Each template includes step-by-step instructions, complete with expert tips and guidance, enabling you to use LUMA methods and recipes remotely.