Make Things Better
Delaney is the communications manager for LUMA Institute. She has a professional background in copywriting, community development, website and project management, and social media. She graduated from the University of Pittsburgh with a bachelor’s degree in public relations.
The end of a calendar year provides an excellent opportunity to reflect on all that we’ve accomplished. For our communications team, launching LUMA’s blog is at the top of our list. To celebrate, we’ve compiled a list of our most popular blog posts since we launched Posted Notes in April.
We’re introducing a new blog series called Ways of Working. In each edition, a member of the LUMA Community will share rituals, tools, and technology they use to do their best work. This week, LUMA communications manager Delaney Held covers the routines she follows while writing and editing.
We asked members of our LUMA Community how they’d describe human-centered design in the most concise way possible. Here’s what they said.
Have you ever looked at your home improvement to-do list and felt overwhelmed? Learn how you can use a simple human-centered design method to prioritize your projects and take tangible next steps.
Introducing: LUMA Community Roundup. In the spirit of sharing helpful and interesting content, we’ll highlight books, articles, podcasts, etc. created by our very own community of instructors and partners. We’re proud to work with experienced design thinkers from all over the world.
A compelling website is the backbone of an organization’s presence online. Your audience needs a cohesive, one-stop-shop location to learn more about what you have to offer them. But how do you know if your website is user-friendly?
In 2019, Pitney Bowes embarked on phase two of its transformation journey: putting a laser focus on clients and building what has blossomed into an award-winning client experience program, based on design thinking.
LUMA was proud to host our inaugural How Might We event on Wednesday, March 31! Our incredible panelists covered topics ranging from their favorite LUMA method to motherhood and misogyny.
