Bridging the gap: Helping people understand the LUMA System
Analogies help us explain things by drawing comparisons between the familiar and the unfamiliar. Explore analogies that help explain the LUMA System.
Carlye Lauff
Carlye is a design researcher, innovation strategist, and enthusiastic instructor who blends human-centered design practice with systems thinking approaches. Carlye earned her doctoral degree in design theory and methodology and her master’s degree in product design engineering from the University of Colorado Boulder, where she was a National Science Foundation Graduate Research Fellow.
Posts by Carlye Lauff
Explaining divergence and convergence
Design thinking requires iterative cycles of expansive and focused thinking to better understand people and problems, and then develop ideas and solutions. We refer to this as divergent thinking and convergent thinking. Navigating these moments of divergence and convergence is the key!
Experience Diagramming: unlock insights for innovation
The practice of design begins by understanding the world around you and then finding opportunities to improve it. In our modern-day “experience economy,” organizations must design with the customer experience in mind in order to stay competitive.