Practitioner Certification Program
Become an everyday innovator who uses human-centered design to tackle problems and develop powerful solutions.
Build skills to solve problems creatively and collaboratively
Our Practitioner Certification Program teaches you human-centered design skills and equips you to tackle the challenges you face in your daily work creatively, collaboratively and with confidence in a different way of working.
You’ll learn the LUMA System as a human-centered toolset to help your team identify the right problems to solve and develop solutions that people want and need.
Who the program is for:
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- Individuals and small teams through open enrollment sections.
- Large organizations through private programs. Learn more about flexible options for private programs.
Available formats: Fully online and in-person sessions.
Structure: Live learning sessions followed by three live coaching sessions
Duration: Three months
LUMA Workplace® access: One-year subscription to LUMA Workplace, our digital platform for design thinking
Mural access: Free, one-year subscription to the Mural visual collaboration platform (public programs only)
What you earn: Certification as a Practitioner of Human-Centered Design
What you'll learn
As a LUMA certified practitioner, you’ll be able to:
- Use human-centered design methods, activities and techniques in your work on a daily basis, whatever your job is.
- Begin to speak a common language for creative problem-solving that leads to faster, better collaboration that gets results.
- Know how and when to apply combinations of human-centered design methods to common challenges, such as aligning a team or coming up with better ideas.
- Build your own agendas for work sessions that use combinations of LUMA methods to address specific business challenges.
- Collaborate effectively with others — whether that’s colleagues, customers or partners — both in-person and remotely, across locations and time zones.
The AI Track
The AI Track is a version of this program built around Human-Centered AI. It follows the same structure, teaches the same LUMA methods and leads to the same certification.
You’ll use AI alongside the methods in every session. You’ll weigh where AI helps and where it doesn’t. You’ll leave with AI prompts, a LUMA guide to AI-assisted facilitation and your own session plans.
Costs
Public programs
- Standard rate: $2,250 USD per person
- Group rate: $1,950 USD per person for 3+ members from the same organization
- Discount pricing for nonprofit, education, and government sectors: $1,950 USD. If applicable, use the appropriate discount code at checkout: NONPROFIT; EDU; GOVRATE
Private programs
- Learn more about preferred pricing for private programs.
2026 and 2027 Public Program Schedule
| Learning sessions | Coaching sessions | Status | |
|---|---|---|---|
| Nov 16, 17, 18, 19 11 a.m. - 4 p.m. ET Human-Centered AI track. Learn more here. | Dec 16 Jan 13 Feb 17 11 a.m. - 1 p.m. ET | 3 seats left | Register |
| Dec 1, 2, 3, 4 12 p.m. - 5 p.m. ET | Jan 8 Feb 5 March 5 1 p.m. - 3 p.m. ET | 16 seats left | Register |
| Dec 2-3 9 a.m. - 5 p.m. ET In-person, Toronto, ON. Learn more here. | Jan 8 Feb 5 March 5 9 a.m. - 11 a.m. ET | 18 seats left | Register |
| Dec 14, 15, 16, 17 11 a.m. - 4 p.m. ET | Jan 15 Feb 12 March 12 11 a.m. - 1 p.m. ET | 4 seats left | Register |
| Jan 12, 13, 14, 15 9 a.m. - 2 p.m. ET Human-Centered AI track. Learn more here. | Feb 24 March 17 April 14 9 a.m. - 11 a.m. ET | 15 seats left | Register |
| Jan 19, 20, 21, 22 7:30 a.m. - 12:30 p.m. ET Human-Centered AI track. Learn more here. | Feb 26 March 19 April 23 9 a.m. - 11 a.m. ET | 19 seats left | Register |
| Jan 25, 26, 27, 28 11:00 a.m. - 4:00 p.m. ET Human-Centered AI track. Learn more here. | Feb 24 March 24 April 28 11 a.m. - 1 p.m. ET | 18 seats left | Register |
| Feb 1, 2, 3, 4 11:00 a.m. - 4:00 p.m. ET | March 3 April 7 May 5 11 a.m. - 1 p.m. ET | 20 seats left | Register |
| Feb 9, 10, 11, 12 9:00 a.m. - 2:00 p.m. ET Human-Centered AI track. Learn more here. | March 19 April 16 May 14 9 a.m. - 11 a.m. ET | 20 seats left | Register |
| Feb 22, 23, 24, 25 12:00 p.m. - 5:00 p.m. ET Human-Centered AI track. Learn more here. | March 31 April 28 May 26 1 p.m. - 3 p.m. ET | 20 seats left | Register |