Human-Centered Design Practitioner

Become a front-line innovator who uses design thinking in your daily work to tackle problems and design powerful solutions.

Register for a public program

Learn about private programs
Technology and tools for optimal online learning 

Your hardware and internet

For the best learning experience in our fully online and blended formats, we highly recommend that you use a desktop or laptop computer. We do not recommend mobile devices.

You’ll also need a strong and stable internet connection throughout the program sessions to support video conferencing and collaboration activities.

Video conferencing

Open enrollment sections of the Practitioner Certification Program use Zoom video conferencing. This tool helps maximize participation in live learning sessions, with key features that enable visualization and collaboration. You can find more details about Zoom technical requirements here. As best practices to keep our meetings secure, each LUMA Zoom session has a unique ID and is password-protected.

See below for Zoom technical requirements.

Collaborative digital tools 

  • Be ready to use MURAL, a digital workspace for visual collaboration, in the program sessions. You don’t need a MURAL account, but you do need to be able to follow a link to a MURAL board and then use its tools and functions. Learn more about MURAL.

 
Materials you’ll need

To make the most of your Practitioner Certification Program experience, please have these materials on hand:

  • Sticky notes in a few different colors
  • A thick Sharpie® marker
  • A few pieces of paper

You can find LUMA’s recommended supplies on amazon.com.

Technical requirements for supporting Zoom

System requirements

  • A webcam or HD webcam, built-in or USB plug-in
  • A stable internet connection: broadband wired
    or wireless (3G or 4G/LTE)
  • Speakers and a microphone: built-in, USB plug-in
    or wireless Bluetooth

Supported operating systems

  • Mac OS X with MacOS 10.7 or later
  • Windows 10
  • Windows 8 or 8.1
  • Windows 7
  • Windows Vista with SP1 or later
  • Windows XP with SP3 or later
  • Ubuntu 12.04 or higher
  • Mint 17.1 or higher
  • Red Hat Enterprise Linux 6.4 or higher
  • Oracle Linux 6.4 or higher
  • CentOS 6.4 or higher
  • Fedora 21 or higher
  • OpenSUSE 13.2 or higher
  • ArchLinux (64-bit only)

Supported browsers

Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+
Mac: Safari 7+, Firefox 27+, Chrome 30+
Linux: Firefox 27+, Chrome 30+

Bandwidth requirements

The bandwidth used by Zoom will be optimized for the best experience based on the participant’s network. It will automatically adjust for 3G, Wi-Fi or wired environments.

Other helpful information

  • If multiple learners are in the same room, audio should be joined by only one computer or by one conference phone. Having multiple audio sources in one room will create feedback and disruption.
  • Make sure your Zoom client is up to date. To check, open the Zoom desktop client, navigate to the home screen, click on the drop-down arrow next to your name at the top of the screen, then select “Check for updates.”
  • If you have any issues with downloading Zoom, you might need to check with your organization’s IT support to ensure the download is not being blocked by firewalls or other managed settings.