Creating the LUMA System of Innovation
To teach people — and we mean A LOT of people — how to apply human-centered design, we needed an approach that was practical, easy-to-learn, flexible and scalable.
We did rigorous research, testing and assessment. From this work, we crafted a unique collection of human-centered design methods organized around three key design skills — Looking, Understanding and Making. These methods can be used individually or combined in different ways to address any and every stage of problem solving.
We call it the LUMA System of Innovation. You won’t find another approach to human-centered design like it anywhere.