What you learn

As part of LUMA’s Practitioner Certification Program, our two-day Fundamentals workshop introduces you to the LUMA System of Innovation — a flexible framework for practicing the discipline of human-centered design.  Through a dynamic mix of lectures and hands-on activities you will learn to apply a versatile system that:

  • Provides your teams with a repeatable way to innovate
  • Helps you get more out of your direct customer research
  • Measurably impacts your development work for products, services and processes
  • Promotes productive interdisciplinary collaboration
  • Offers creative alternatives to traditional brainstorming
What you get
  • Expert instruction built on real-life scenarios
  • A common language for problem-solving
  • Hands-on practice to deepen new skills
  • Guidance on how to bring a new way of working into your workplace
  • One-year subscription to LUMA Workplace®, LUMA’s digital platform
  • “Innovating for People,” our acclaimed handbook of human-centered design
  • A deck of LUMA’s human-centered design planning cards

Who should attend

At our public training programs, we welcome those who want to accelerate innovation in their organizations and to learn about human-centered design. Job titles we often see include:

  • LUMAtic character representing product manager job title

    Product managers

  • LUMAtic character representing designers


  • LUMAtic character representing researchers


  • LUMAtic character representing user experience professionals

    User experience professionals

  • LUMAtic character representing marketers


  • LUMAtic character representing consultants


  • LUMAtic character representing engineers


  • LUMAtic character representing educators and learning professionals

    Educators and learning professionals