What You’ll Learn

As part of LUMA’s Practitioner Certification Program, our two-day Fundamentals workshop introduces you to the LUMA System of Innovation — a flexible framework for practicing the discipline of human-centered design.  Through a dynamic mix of lectures and hands-on activities you will learn to apply a versatile system that:

  • Provides your teams with a repeatable way to innovate
  • Helps you get more out of your direct customer research
  • Measurably impacts your development work for products, services and processes
  • Promotes productive interdisciplinary collaboration
  • Offers creative alternatives to traditional brainstorming
What You Get
  • Expert instruction built on real-life scenarios
  • A common language for problem-solving
  • Hands-on practice to deepen new skills
  • Guidance on how to bring a new way of working into your workplace
  • “Innovating for People,” our acclaimed handbook of Human-Centered Design
  • A deck of LUMA’s Human-Centered Design planning cards

Who Should Attend

At our public training programs, we welcome those who want to accelerate innovation in their organizations and to learn about human-centered design. Job titles we often see include:

  • LUMAtic character representing product manager job title

    Product Managers

  • LUMAtic character representing designers

    Designers

  • LUMAtic character representing researchers

    Researchers

  • LUMAtic character representing user experience professionals

    User Experience Professionals

  • LUMAtic character representing marketers

    Marketers

  • LUMAtic character representing consultants

    Consultants

  • LUMAtic character representing engineers

    Engineers

  • LUMAtic character representing educators and learning professionals

    Educators and Learning Professionals

Practitioner Certification Programs

Our Fundamentals of Innovation workshop is now part of the Practitioner Certification Program. The schedule below includes workshop cities and dates.
    Pittsburgh
    Jul 23 - 24, 2019
    Sold out

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Aug 7 2019 9-11 AM, ET
    Aug 21 2019 9-11 AM, ET
    Sep 11 2019 9-11 AM, ET
    Sydney
    Jul 30 - 31, 2019
    Sold out

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Aug 14 2019 3-5 PM, AEST
    Aug 28 2019 3-5 PM, AEST
    Sep 11 2019 3-5 PM, AEST
    Boston
    Aug 6 - 7, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Aug 21 2019 12-2 PM, ET
    Sep 11 2019 12-2 PM, ET
    Sep 25 2019 12-2 PM, ET
    Chicago
    Aug 13 - 14, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Aug 28 2019 2-4 PM, CT
    Sep 11 2019 2-4 PM, CT
    Sep 25 2019 2-4 PM, CT
    Pittsburgh
    Aug 20 - 21, 2019
    Sold out

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Sep 11 2019 3-5 PM, ET
    Sep 25 2019 3-5 PM, ET
    Oct 9 2019 3-5 PM, ET
    Toronto
    Aug 27 - 28, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Sep 18 2019 12-2 PM, ET
    Oct 2 2019 12-2 PM, ET
    Oct 16 2019 12-2 PM, ET
    Dubai
    Sep 2 - 3, 2019
    Just added

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Sep 18 2019 4-6 PM, GST
    Oct 2 2019 4-6 PM, GST
    Oct 16 2019 4-6 PM, GST
    Washington, D.C.
    Sep 10 - 11, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Sep 25 2019 9-11 AM, ET
    Oct 9 2019 9-11 AM, ET
    Oct 23 2019 9-11 AM, ET
    Hong Kong
    Sep 17 - 18, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Oct 2 2019 12-2 PM, HKT
    Oct 16 2019 12-2 PM, HKT
    Oct 30 2019 12-2 PM, HKT
    Pittsburgh
    Sep 24 - 25, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Oct 9 2019 12-2 PM, ET
    Oct 23 2019 12-2 PM, ET
    Nov 6 2019 12-2 PM, ET
    London
    Oct 1 - 2, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Oct 16 2019 12-2 PM, BST
    Oct 30 2019 12-2 PM, BST
    Nov 13 2019 12-2 PM, BST
    Chicago
    Oct 8 - 9, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Oct 23 2019 2-4 PM, CT
    Nov 6 2019 2-4 PM, CT
    Nov 20 2019 2-4 PM, CT
    San Francisco
    Oct 15 - 16, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Oct 30 2019 12-2 PM, PT
    Nov 13 2019 12-2 PM, PT
    Dec 4 2019 12-2 PM, PT
    Pittsburgh
    Oct 22 - 23, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Nov 6 2019 9-11 AM, ET
    Nov 20 2019 9-11 AM, ET
    Dec 4 2019 9-11 AM, ET
    Boston
    Nov 5 - 6, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Nov 20 2019 12-2 PM, ET
    Dec 4 2019 12-2 PM, ET
    Dec 18 2019 12-2 PM, ET
    Portland, OR
    Nov 12 - 13, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Nov 20 2019 9-11 AM, PT
    Dec 4 2019 9-11 AM, PT
    Dec 18 2019 9-11 AM, PT
    Pittsburgh
    Nov 19 - 20, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Dec 4 2019 9-11 AM, ET
    Dec 18 2019 9-11 AM, ET
    Jan 8 2020 9-11 AM, ET
    Singapore
    Nov 26 - 27, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Dec 11 2019 9-11 AM, SGT
    Jan 8 2020 9-11 AM, SGT
    Jan 22 2020 9-11 AM, SGT
    Sydney
    Dec 3 - 4, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Dec 18 2019 12-2 PM, AEDT
    Jan 15 2020 12-2 PM, AEDT
    Jan 29 2020 12-2 PM, AEDT
    Pittsburgh
    Dec 10 - 11, 2019

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Dec 18 2019 3-5 PM, EST
    Jan 8 2020 3-5 PM, EST
    Jan 22 2020 3-5 PM, EST