What you learn

As part of LUMA’s Practitioner Certification Program, our two-day Fundamentals workshop introduces you to the LUMA System of Innovation — a flexible framework for practicing the discipline of human-centered design.  Through a dynamic mix of lectures and hands-on activities you will learn to apply a versatile system that:

  • Provides your teams with a repeatable way to innovate
  • Helps you get more out of your direct customer research
  • Measurably impacts your development work for products, services and processes
  • Promotes productive interdisciplinary collaboration
  • Offers creative alternatives to traditional brainstorming
What you get
  • Expert instruction built on real-life scenarios
  • A common language for problem-solving
  • Hands-on practice to deepen new skills
  • Guidance on how to bring a new way of working into your workplace
  • One-year subscription to LUMA Workplace®, LUMA’s digital platform
  • “Innovating for People,” our acclaimed handbook of human-centered design
  • A deck of LUMA’s human-centered design planning cards

Who should attend

At our public training programs, we welcome those who want to accelerate innovation in their organizations and to learn about human-centered design. Job titles we often see include:

  • LUMAtic character representing product manager job title

    Product managers

  • LUMAtic character representing designers

    Designers

  • LUMAtic character representing researchers

    Researchers

  • LUMAtic character representing user experience professionals

    User experience professionals

  • LUMAtic character representing marketers

    Marketers

  • LUMAtic character representing consultants

    Consultants

  • LUMAtic character representing engineers

    Engineers

  • LUMAtic character representing educators and learning professionals

    Educators and learning professionals

Practitioner Certification Program | 2020

Our Fundamentals of Innovation workshop is now part of the Practitioner Certification Program. The schedule below includes workshop cities and dates.
    Boston
    Mar 3 - 4, 2020
    Sold out

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Mar 18 2020 12-2 PM, ET
    Apr 1 2020 12-2 PM, ET
    Apr 15 2020 12-2 PM, ET
    Melbourne
    Mar 17 - 18, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Apr 1 2020 12-2 PM, AEDT
    Apr 15 2020 12-2 PM, AEST
    Apr 29 2020 12-2 PM, AEST
    Pittsburgh
    Mar 24 - 25, 2020
    Sold out

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Apr 8 2020 12-2 PM, ET
    Apr 22 2020 12-2 PM, ET
    May 6 2020 12-2 PM, ET
    Chicago
    Apr 14 - 15, 2020
    Only three seats left

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Apr 29 2020 2-4 PM, CT
    May 13 2020 2-4 PM, CT
    May 27 2020 2-4 PM, CT
    Portland, OR
    Apr 21 - 22, 2020
    Sold out

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    May 6 2020 9-11 AM, PT
    May 20 2020 9-11 AM, PT
    Jun 3 2020 9-11 AM, PT
    Pittsburgh
    Apr 28 - 29, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    May 13 2020 12-2 PM, ET
    May 27 2020 12-2 PM, ET
    Jun 10 2020 12-2 PM, ET
    Washington, D.C.
    May 5 - 6, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    May 20 2020 3-5 PM, ET
    Jun 3 2020 3-5 PM, ET
    Jun 17 2020 3-5 PM, ET
    London
    May 5 - 6, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    May 20 2020 1-3 PM, GMT
    Jun 3 2020 1-3 PM, GMT
    Jun 17 2020 1-3 PM, GMT
    Singapore
    May 19 - 20, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Jun 3 2020 9-11 AM, SGT
    Jun 17 2020 9-11 AM, SGT
    Jul 1 2020 9-11 AM, SGT
    Sydney
    May 26 - 27, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Jun 10 2020 9-11 AM, AEST
    Jun 24 2020 9-11 AM, AEST
    Jul 1 2020 9-11 AM, AEST
    San Francisco
    Jun 2 - 3, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Jun 17 2020 9-11 AM, PT
    Jul 1 2020 9-11 AM, PT
    Jul 15 2020 9-11 AM, PT
    Pittsburgh
    Jun 16 - 17, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Jul 1 2020 3-5 PM, ET
    Jul 15 2020 3-5 PM, ET
    Jul 29 2020 3-5 PM, ET
    Boston
    Jun 23 - 24, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Jul 8 2020 12-2 PM, ET
    Jul 22 2020 12-2 PM, ET
    Aug 5 2020 12-2 PM, ET