What you learn

As part of LUMA’s Practitioner Certification Program, our two-day Fundamentals workshop introduces you to the LUMA System of Innovation — a flexible framework for practicing the discipline of human-centered design.  Through a dynamic mix of lectures and hands-on activities you will learn to apply a versatile system that:

  • Provides your teams with a repeatable way to innovate
  • Helps you get more out of your direct customer research
  • Measurably impacts your development work for products, services and processes
  • Promotes productive interdisciplinary collaboration
  • Offers creative alternatives to traditional brainstorming
What you get
  • Expert instruction built on real-life scenarios
  • A common language for problem-solving
  • Hands-on practice to deepen new skills
  • Guidance on how to bring a new way of working into your workplace
  • One-year subscription to LUMA Workplace®, LUMA’s digital platform
  • “Innovating for People,” our acclaimed handbook of human-centered design
  • A deck of LUMA’s human-centered design planning cards

Who should attend

At our public training programs, we welcome those who want to accelerate innovation in their organizations and to learn about human-centered design. Job titles we often see include:

  • LUMAtic character representing product manager job title

    Product managers

  • LUMAtic character representing designers

    Designers

  • LUMAtic character representing researchers

    Researchers

  • LUMAtic character representing user experience professionals

    User experience professionals

  • LUMAtic character representing marketers

    Marketers

  • LUMAtic character representing consultants

    Consultants

  • LUMAtic character representing engineers

    Engineers

  • LUMAtic character representing educators and learning professionals

    Educators and learning professionals

Practitioner Certification Program | 2020

Our Fundamentals of Innovation workshop is now part of the Practitioner Certification Program. The schedule below includes workshop cities and dates.
    Sydney
    Sep 1 - 2, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Sep 16 2020 9-11 AM, AEST
    Sep 30 2020 9-11 AM, AEST
    Oct 14 2020 9-11 AM, AEST
    San Francisco
    Sep 15 - 16, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Sep 30 2020 9-11 AM, PT
    Oct 14 2020 9-11 AM, PT
    Oct 28 2020 9-11 AM, PT
    Pittsburgh
    Sep 15 - 16, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Sep 30 2020 9-11 AM, ET
    Oct 14 2020 9-11 AM, ET
    Oct 28 2020 9-11 AM, ET
    Dallas
    Sep 22 - 23, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Oct 7 2020 2-4 PM, CT
    Oct 21 2020 2-4 PM, CT
    Nov 4 2020 2-4 PM, CT
    Washington, D.C.
    Sep 29 - 30, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Oct 14 2020 3-5 PM, ET
    Oct 28 2020 3-5 PM, ET
    Nov 11 2020 3-5 PM, ET
    Singapore
    Oct 6 - 7, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Oct 21 2020 9-11 AM, SGT
    Nov 4 2020 9-11 AM, SGT
    Nov 18 2020 9-11 AM, SGT
    Toronto
    Oct 6 - 7, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Oct 21 2020 12-2 PM, ET
    Nov 4 2020 12-2 PM, ET
    Nov 18 2020 12-2 PM, ET
    Seattle
    Oct 13 - 14, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Oct 28 2020 9-11 AM, PT
    Nov 11 2020 9-11 AM, PT
    Nov 25 2020 9-11 AM, PT
    Atlanta
    Oct 20 - 21, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Nov 4 2020 9-11 AM, ET
    Nov 18 2020 9-11 AM, ET
    Dec 2 2020 9-11 AM, ET
    Melbourne
    Oct 20 - 21, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Nov 4 2020 9-11 AM, AEST
    Nov 18 2020 9-11 AM, AEST
    Dec 2 2020 9-11 AM, AEST
    Pittsburgh
    Oct 27 - 28, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Nov 11 2020 9-11 AM, ET
    Nov 25 2020 9-11 AM, ET
    Dec 9 2020 9-11 AM, ET
    Chicago
    Nov 3 - 4, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Nov 18 2020 2-4 PM, CT
    Dec 2 2020 2-4 PM, CT
    Dec 16 2020 2-4 PM, CT
    Hong Kong
    Nov 3 - 4, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Nov 18 2020 12-2 PM, HKT
    Dec 2 2020 12-2 PM, HKT
    Dec 16 2020 12-2 PM, HKT
    Dallas
    Nov 10 - 11, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Nov 25 2020 2-4 PM, CT
    Dec 9 2020 2-4 PM, CT
    Dec 23 2020 2-4 PM, CT
    London
    Nov 10 - 11, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Nov 25 2020 12-2 PM, GMT
    Dec 9 2020 12-2 PM, GMT
    Dec 23 2020 12-2 PM, GMT
    Boston
    Nov 17 - 18, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Dec 2 2020 12-2 PM, ET
    Dec 16 2020 12-2 PM, ET
    Dec 30 2020 12-2 PM, ET
    Sydney
    Nov 24 - 25, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Dec 9 2020 9-11 AM, AEST
    Dec 23 2020 9-11 AM, AEST
    Jan 6 2021 9-11 AM, AEST
    Portland, OR
    Dec 1 - 2, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Dec 16 2020 12-2 PM, PT
    Dec 30 2020 12-2 PM, PT
    Jan 13 2021 12-2 PM, PT
    Washington, D.C.
    Dec 8 - 9, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Dec 23 2020 12-2 PM, ET
    Jan 6 2021 12-2 PM, ET
    Jan 20 2021 12-2 PM, ET
    Singapore
    Dec 8 - 9, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Dec 23 2020 9-11 AM, SGT
    Jan 6 2021 9-11 AM, SGT
    Jan 20 2021 9-11 AM, SGT
    Pittsburgh
    Dec 15 - 16, 2020

    To earn certification, you must attend the in-person workshop and all three remote coaching sessions.

    Coaching Sessions:
    Dec 30 2020 9-11 AM, ET
    Jan 13 2021 9-11 AM, ET
    Jan 27 2021 9-11 AM, ET