Carissa Lucky

Carissa is the director of people experience and culture for LUMA Institute. As an HR leader whose expertise encompasses DEI, employee relations, talent management, and organizational change, Carissa has found design thinking to be a vital tool in developing the people experience within an organization.

Posts by Carissa Lucky

A photograph of two people working together on a Prototype at a table. The first person is taking notes on a piece of paper and the other person is testing the prototype.

How we used human-centered design to set diversity goals

About 18 months ago, we asked ourselves, “How might LUMA, knowingly or unknowingly, be contributing to the inequity that plagues our society?” We knew we needed to take actionable steps pertaining to anti-racism, diversity, and inclusiveness, but we needed to figure out how to contribute.

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